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About Us

Computer Assistance

We provide computer, networking and general tech support to the Greater Charleston Area.


We provide a wide range of computer based services and training designed for your specific needs, all in the convenience of your own home.  We offer a real difference in the marketplace compared to our competitors:



Convenient


We come to you! That’s right, gone are the days when you had to lug your computer around to some repair shop in a town 20 miles away. Instead, we provide on site computer and technical support, so you can rest your back and save time.


Experience


Each of our technicians has a Masters Degree and over 20 years of technical and business experience.  You will not get a 20 year old geek who has taken an entry level technical position at a big company.  Instead you will get an experienced professional who cares about the quality of service that we provide to our customers and who truly appreciates your business.


In addition in home servicing we also assist businesses with some of their more complex issues.  Our first online store was established in 1996 and since that time we have developed several other products and services to support the small business community.


Family Owned


We’re family-owned and offer a level of personal service most other computer repair companies cannot. For us, it’s not a numbers game. Instead, we’re focused on building relationships with one customer at a time. Ultimately, we know that if you’re satisfied with our computer repair services that you’ll call us again for a future computer project and refer us your friends, family and associates. Existing Mobile Tech Help customers know they’ll always receive a warm reception every time they call.


Reasonable Prices


We provide consistent, friendly,  and reliable technical services at a reasonable price.


No Fix – No Fee


This is the guarantee that separates us from the competition.  We’re not going to work on something that we can’t fix and then asked to be paid for our time.  Everything is quoted ahead of time and if we can’t fix it, we won’t charge you.

Services

  • PC Related Services
  • Computer Tutoring
  • Network & Wifi
  • Family & Geneology Based Websites
  • Non-Computer Related Services
  • Maintenance Plan
  • Small Business Support

Grandchildren Connection

Be The Cool Grandparents

We specialize in helping you stay connected with your grandchildren using their communication tools not yours. Learn how to use Facebook, Webcam, Instant Messaging, or Skype. In addition, we can help you create a family website that you both can enjoy time adding pictures and other memories that will last for generations to come.

Visit our grandparent connection page or call us today!

Technology Solutions

It's all in the Setup

Windows is constantly under threat from new virus attacks. Is your PC set up to receive regular updates from Microsoft with bug fixes and virus prevention enhancements?

Technology Tips

Your Phone Number Online

If you have never done this you might want to.  Go to http://www.google.com and type in your phone number.  If you pay to be unlisted in the phone book, nothing should appear.  However, if you are listed, your name and address might appear.  This is a quick way to check on the validity of a phone number that someone gives you but its also a quick way for someone to access some of your personal information.

If your phone number wasn't listed, try a phone number that probably is like a company or school.  Click Google Maps, Yahoo Maps or MapQuest and you should get a pretty accurate map of where that business is located.

If this makes you a little uncomfortable you can get your name and phone number off the Google list.  Just click on “Phone Book Removal Form”